Refund Policy

Refund Policy 

Thank you for choosing AK Digital Working for your digital marketing courses. We strive to provide high-quality educational experiences, and your satisfaction is important to us. This Refund and Return Policy outlines the conditions under which refunds or returns may be requested.

1. Course Enrollment

All course enrollments are considered final upon payment. Please review the course details carefully before making a purchase.

2. Refund Eligibility

You may request a refund under the following conditions:

• Within 14 Days:
  If you are not satisfied with the course within 14 days of purchase, you may request a full refund. To qualify, you must provide proof of enrollment and demonstrate that you have completed no more than 10% of the course content .If approved the refund will be credited to the original payment account within 7 business days .

• Technical Issues:
  If you experience significant technical issues that prevent you from accessing the course, you may be eligible for a refund. Please contact our support team to resolve any issues before requesting a refund. If approved the refund will be credited to the original payment account within 7 business days  .

3. How to Request a Refund

To request a refund, please follow these steps:

1. Email us at mkendyala@gmail.com with your order details and the reason for your refund request.
2. Include any relevant documentation, such as proof of enrollment and screenshots of any technical issues.
3. We will review your request and respond within 5 business days.

4. Refund Process

Refund will be credited to the original payment account within 7 business days.

5. Non-Refundable Items

The following items are non-refundable:

• Course materials or resources downloaded after enrollment.
• Courses that have been completed beyond the 14-day period.

6. Changes to This Policy

We reserve the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page, and you are encouraged to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Refund and Return Policy, please contact us:

• Email: kothawlead@rediffmail.com